All Systems Operational
Uptime over the past 90 days. View historical uptime.
Payment Acceptance ? Operational
90 days ago
99.73 % uptime
Today
Third Parties ? Operational
90 days ago
99.7 % uptime
Today
Money Transfers and Bill Payments Operational
90 days ago
100.0 % uptime
Today
Customer Care Operational
90 days ago
99.99 % uptime
Today
Self Care ? Operational
90 days ago
99.98 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 19, 2021

No incidents reported today.

Oct 18, 2021
Network connectivity issues with card payments scheme: Bancontact
Resolved - Issue "Network connectivity with Bancontact" has been resolved. All transactions are processed normally
Oct 18, 02:30 EEST
Investigating - Network connectivity with Bancontact is unavailable. All transactions serviced by Bancontact fail.
Oct 18, 01:30 EEST
Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021
Degraded performance on our 3DS transaction flow
Resolved - This incident has been resolved.
Oct 15, 14:17 EEST
Monitoring - We have observed partial recovery during the last minutes.
Since we are still seeing a significant number of errors, we are continuing to monitor the situation.
MasterCard is still working to mitigate the issue and restore service to all customers
Oct 15, 13:50 EEST
Identified - Card payment scheme: MasterCard is experiencing technical issues.
An increased number of e-Commerce transactions are not processed.
We will keep you updated as further information becomes available.
Oct 15, 09:52 EEST
Investigating - Our 3DS transactions are experiencing delays. Investigation is in progress
Oct 15, 09:15 EEST
Increased declines by Issuer (National bank of Greece)
Resolved - This incident has been resolved.
Oct 15, 03:57 EEST
Investigating - We have identified increased transaction declines by card issuer: National bank of Greece
Oct 15, 01:55 EEST
Increased declines by Issuer (Piraeus Bank)
Resolved - This incident has been resolved.
Oct 15, 03:56 EEST
Investigating - We have identified increased transaction declines by card issuer: Piraeus Bank
Oct 15, 03:17 EEST
Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.

Oct 7, 2021

No incidents reported.

Oct 6, 2021
Degraded performance on our 3DS transaction flow
Resolved - This incident has been resolved.
Oct 6, 22:49 EEST
Investigating - Card payment scheme: MasterCard is experiencing technical issues. An increased number of e-Commerce transactions are not processed
Affected Country: Romania
Oct 6, 21:45 EEST
Oct 5, 2021

No incidents reported.

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