All Systems Operational
Uptime over the past 90 days. View historical uptime.
Payment Acceptance ? Operational
90 days ago
99.99 % uptime
Today
Third Parties ? Operational
90 days ago
100.0 % uptime
Today
Money Transfers and Bill Payments Operational
90 days ago
99.99 % uptime
Today
Customer Care Operational
90 days ago
100.0 % uptime
Today
Self Care ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 27, 2023
Degraded performance on Viva Wallet Services.
Resolved - This incident has been resolved.
Jan 27, 18:11 EET
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 27, 18:00 EET
Identified - An issue with our Security Provider has been identified. Our technical team is investigating this issue with our Security Provider and is working on a solution to resolve this issue as soon as possible.
Jan 27, 17:50 EET
Jan 26, 2023

No incidents reported.

Jan 25, 2023
Degrades performance on Viva Wallet Services
Resolved - This incident has been resolved.
Jan 25, 13:05 EET
Investigating - Microsoft is experiencing technical issues across West Europe. Our technical team is investigating this issue with Microsoft and is working on a solution to resolve this issue as soon as possible.

Microsoft Status Page: https://status.azure.com/en-us/status/
Jan 25, 09:00 EET
Jan 24, 2023

No incidents reported.

Jan 23, 2023
Piraeus Bank - Greece is down.
Resolved - This incident has been resolved.
Jan 23, 20:40 EET
Update - We are continuing to monitor for any further issues.
Jan 23, 19:58 EET
Monitoring - Piraeus Bank - Greece is experiencing technical issues. A number of Card Present and Card Not Present transactions are not being processed.
Jan 23, 19:45 EET
Jan 22, 2023

No incidents reported.

Jan 21, 2023
Increased Rejections on Outgoing Instant SEPA Bank Transfers.
Resolved - This incident has been resolved.
Jan 21, 14:53 EET
Monitoring - National Bank of Greece is experiencing technical issues, Instant Outgoing Bank transfers are being rejected and credited back to our Customer's Accounts.
Jan 21, 14:29 EET
Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.

Jan 18, 2023

No incidents reported.

Jan 17, 2023
Degraded performance on our 3DS transaction flow
Resolved - This incident has been resolved.
Jan 17, 16:48 EET
Investigating - Card Payment Scheme: Mastercard is experiencing technical issues, causing a number of e-Commerce transactions not to be processed.
Jan 17, 16:00 EET
Network connectivity issues with card payments scheme: Visa
Resolved - This incident has been resolved.
Jan 17, 14:38 EET
Investigating - Network connectivity with Visa is seriously degraded. Most transactions serviced by Visa experience delays or failures
Jan 17, 14:08 EET
Jan 16, 2023

No incidents reported.

Jan 15, 2023

No incidents reported.

Jan 14, 2023

No incidents reported.

Jan 13, 2023

No incidents reported.

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